no connectivity

[jnicoletti]

hi there,
i recently got a new HP Mini 110 for the holiday. btw, we have a wireless connection in the house but currently do not have it set up because it interferes somehow with my "work from home" equipment.

the laptop was not connected to the internet when first set up because there was no connection. and i was fine with that we were going to figure it out the next day. when i checked the comp the next day it was connected to the Linksys wireless. its been connected for two days now but all of sudden earlier today it disconnected and now says "limited access". i have no clue about computers or what to even do. i would hate to mess things up more by just playing around with it. any help would be much appreciated.

thank you!

[Zymastorik]

Windows will report 'limited access' when it can contact your LAN (Local Area Network) but not the WAN (In this case the Internet). So it's telling you that it's connected to your Linksys wifi but that the Linksys router isn't routing the packets out into the 'real world'.

Assuming you were connected to your Linksys all along (during the period you descibred it was working), then usually a quick cycling of the router will flush out whatever it causing it and get you back running without too much work. GENERALLY (this is in caps because it's important), generally unplugging your router will NOT alter it's settings and restoring the power will cause the device to perform a POST (Power On Self Test) and then initialize the firmware which should bring your router and network back online.

I say GENERALLY because anything is possible, and without knowing your exact system configuration and the exact hardware/layout you are using I can't be sure that it definitely won't lose your settings, but usually this is not the case.

So the short answer is to cycle the power and see if that brings it all back online, if not, we'd need to start picking apart your network configuration to determine what's actually going on. If you have a Work-from-home setup, and it was configured by a tech from your workplace, then contacting them might resolve your questions, as they might have a setup already in place and you just need to tap into that.

Good luck.

[Zymastorik]

Windows will report 'limited access' when it can contact your LAN (Local Area Network) but not the WAN (In this case the Internet). So it's telling you that it's connected to your Linksys wifi but that the Linksys router isn't routing the packets out into the 'real world'.

Assuming you were connected to your Linksys all along (during the period you descibred it was working), then usually a quick cycling of the router will flush out whatever it causing it and get you back running without too much work. GENERALLY (this is in caps because it's important), generally unplugging your router will NOT alter it's settings and restoring the power will cause the device to perform a POST (Power On Self Test) and then initialize the firmware which should bring your router and network back online.

I say GENERALLY because anything is possible, and without knowing your exact system configuration and the exact hardware/layout you are using I can't be sure that it definitely won't lose your settings, but usually this is not the case.

So the short answer is to cycle the power and see if that brings it all back online, if not, we'd need to start picking apart your network configuration to determine what's actually going on. If you have a Work-from-home setup, and it was configured by a tech from your workplace, then contacting them might resolve your questions, as they might have a setup already in place and you just need to tap into that.

Good luck.

[jnicoletti]

thank you very much for your help!

[PMS421]

When you say it interferes with your work from home connection, do you mean you have two "broadband" lines one for work and one for home, with a wifi access point on each? If so you might want to change the channel number on your home one to separate it from your work one (I am assuming you can't mess with the work one).

If you are ok with networking and want to see all the wifi signles and where they are overlapping I would suggest running this on your netbook (it's free).
http://www.metageek.net/products/inssider